Online furniture seller hit with sanctions
RETAIL
Another N.C. online furniture seller has been sanctioned by state regulators and a state court. National Furniture of High Point can no longer require upfront payments for orders unless it puts money in an escrow account, places orders within five days and gives a “realistic” delivery time, the N.C. Attorney General’s office said Wednesday after getting a court order against the company. National Furniture also must refund consumers who have not received their orders.Owner Myron Savage, who also was named in the court order, did not return calls from the Observer.
In November, the state won a court order to stop N.C. Furniture Buy Direct, also of High Point, from taking money upfront for furniture orders that never arrived. That company has closed. Complaints about furniture retailing have spiked; the industry generated the fifth-most complaints to the attorney general’s office last year. It did not crack the top 10 in 2005. The state received 1,342 furniture-related complaints in 2006.
